For support and operations

Shift work needs a room, not a meeting

Support is a room people are in all day. What it needs is to know who is on, who is free, and who to grab when something is on fire.

A day on the floor

  1. 01

    The shift is on the floor. You can see at a glance who is on and who stepped away.

  2. 02

    A hard ticket needs a second pair of eyes; you walk over rather than escalating in writing.

  3. 03

    A handover happens in the room at the end of the shift, and the board carries what is still open.

  4. 04

    Away is real - a locked laptop is not cover.

Instead of a rota in a spreadsheet and a green dot that means nothing.

What you get

Honest availability

Away comes from screen lock and real OS idle, decided by the server rather than a browser that kept saying you were there.

Grab someone now

Ring a colleague and they hear it. No escalation thread, no waiting for someone to notice a mention.

One person, many devices

Your laptop and your phone are one person, not two. Signals merge to whichever device you are actually at.

Coverage you can look back at

Every room change is a ledger row written by the server. Who covered which hours is a report, not an argument.

Deskly is also for

Put your shift on a floor

Five people free, forever. No card, no sales call.

Create your office